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Customer Service

At, you are our #1 priority.

At, we understand you’re not just casually shopping online. These aren’t shoes or groceries. You’re making an important investment in a critical project: Building or modifying your favorite weapon platforms at home. We understand the intricacies and challenges of at-home gunsmithing and we work hard, daily, to ensure you’re buying only the right parts. Our #1 commitment is your experience with us.

If you’re unhappy with anything, let us fix it.

If you’re ever dissatisfied with a purchase or your shopping experience, we’re here to make it right. You can always reach one of our expert team members (not a robot) directly by phone and/or email. You deserve a product you are satisfied with. We will not hesitate to make sure we do all that we can to make that happen for you.

Not sure about your purchase? Stop and ask first.

If you have items that you have assembled, disassembled or fired, we are unable to offer a 100% satisfaction guarantee, so we strongly suggest our customers to examine their products before assembling or firing them.

Our entire team is constantly at work to provide a product that we can be proud of to a customer that can appreciate it. From our manufacturers to our customer team, we are all here to serve you. We would love to hear from you, so feel free to contact us and share any comments, questions or concerns.


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